Expired or Invalid Links

Interview links are valid for 7 days from when they were sent. Each link is single-use and tied to your email address.

Link Expired

Interview links expire after 7 days. If you see an error when clicking your link:

• Contact the employer who invited you
• Ask them to reset your invitation — this sends a new email with a fresh link
• The new link will have another 7-day window

Link Already Used

Each interview link is single-use. Once you start the interview, the link cannot be reused. If you're seeing an error after starting:

• If your interview was completed, you're done — no further action needed
• If you were interrupted (browser crash, connection loss), contact the employer to request a reset

Link Not Found (404)

If the link returns a "not found" error:

• The employer may have revoked your invitation
• The link may have been copied incorrectly — check for missing characters
• Contact the employer for a new invitation

Contact the Employer

For all link issues, the employer who invited you is your best point of contact. They can:

• Resend the invitation (generates a new link)
• Reset your interview (clears previous data, sends new link)
• Provide the link directly via another channel